eTextbooks are available through Blackboard. They will be in the course they are associated with.
- Have you gotten your access information from the Bookstore (located in the Student Center)?
- Have you turned off any pop-up blockers?
If you answered yes to both these questions and you're still having trouble accessing your courses or eTextbooks, OEL can help!
For Blackboard assistance, please email bbtechsupport@nsu.edu, call (844) 266-4990, or 757-823-8678 Option 1.
For Virtual Assistance and the ability to share your screen with OEL, please use this link: LMS Virtual Support.
When seeking Blackboard Technical assistance, please be prepared to provide the following information:
- First and Last Name
- Blackboard Username
- Contact Information: email address and telephone number
- Course ID w/ section number
- Brief description of request: Provide detailed and descriptive information.
Note: Blackboard may experience service outages between the hours of 2 a.m. and 6 a.m. on Fridays for scheduled system maintenance. For MyNSU, NSU Webmail, or Password Reset Assistance, please email clientservices@nsu.edu, or call (757) 823-8678 option 6.