eTextbooks are available through Blackboard. They will be in the course they are associated with, in the menu to the right of the Course Content.
Click on the link "View course & institution tools" from that menu, click on "S.A.I.L. Course Materials" and your books should be available to you.
If they are not:
- Have you gotten your access information from the Bookstore (located in the Student Center)?
- Have you turned off any pop-up blockers?
If you answered yes to both these questions and you're still having trouble accessing your courses or eTextbooks, OEL can help!
For Blackboard assistance, please email bbtechsupport@nsu.edu, call (844) 266-4990, or 757-823-8678 Option 1.
For Virtual Assistance and the ability to share your screen with OEL, please use this link: LMS Virtual Support.
When seeking Blackboard Technical assistance, please be prepared to provide the following information:
- First and Last Name
- Blackboard Username
- Contact Information: email address and telephone number
- Course ID w/ section number
- Brief description of request: Provide detailed and descriptive information.
Note: Blackboard may experience service outages between the hours of 2 a.m. and 6 a.m. on Fridays for scheduled system maintenance. For MyNSU, NSU Webmail, or Password Reset Assistance, please email clientservices@nsu.edu, or call (757) 823-8678 option 6.
